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Salesforce AI

Salesforce Einstein and Agentforce integration services

We help teams switch on Salesforce AI features responsibly: preparing the data, configuring the features, connecting external models where needed, and checking that the results actually help users.

  • Einstein predictions, insights and generated content
  • Agentforce agents for sales and service tasks
  • Data Cloud and data quality groundwork
  • Trust settings, permissions and human review steps

What we deliver

Readiness review

An assessment of data completeness, permissions and processes that AI will depend on.

Sales AI

Lead and opportunity insights, email drafts and call summaries for reps.

Service AI

Reply suggestions, case summaries and knowledge recommendations for agents.

Agents

Agentforce agents with defined topics, actions and guardrails.

External models

Connections to other AI models through approved integration patterns.

Measurement

Pilot groups and before-and-after measures so you know whether a feature is worth scaling.

Frequently asked questions

Do we need Data Cloud to use Salesforce AI?

Some features need it and others do not. We map the features you want to the licences and data they require.

How do you keep AI outputs safe?

We limit what each feature can access and do, keep humans in the loop for consequential actions, and review outputs during a pilot.

Tell us what you are working on

Share your goals and current setup. We will come back with questions, a suggested approach and the next steps.

Contact Raushang4 Technology