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Generative AI development

Generative AI development: assistants, RAG search and AI agents for business workflows

We build generative AI features that do a specific job well: answering questions from your own documents, drafting replies for support teams, or completing multi-step tasks inside your CRM. Each one is tested against real examples before it reaches users.

  • Retrieval-augmented generation (RAG) over your documents and data
  • Customer and employee assistants with guardrails
  • AI agents that act inside Salesforce and other business systems
  • Evaluation sets and monitoring so quality is measured, not assumed

Use cases we build

Knowledge assistant

Answers from policies, manuals and past tickets, with links to the source passages.

Support copilot

Suggested replies and case summaries for service agents, inside the tools they already use.

Sales assistant

Account research, meeting notes and follow-up drafts connected to your CRM.

Document processing

Extracting fields from invoices, forms and contracts into structured data.

Travel assistant

Itinerary questions, booking changes and policy checks for travellers or agents.

AI agents

Multi-step tasks such as qualifying a lead or updating a booking, with human approval where needed.

How we keep AI reliable

  • A test set of real questions and expected answers agreed with your team
  • Retrieval tuned so answers cite your sources
  • Guardrails for topics, tone, personal data and actions the assistant may take
  • Logging and review of conversations after launch
  • Model choice based on accuracy, cost and data-residency needs

Frequently asked questions

Which models do you use?

We work with several commercial and open-weight models and choose based on the task, cost and where your data must stay.

Is our data used to train public models?

We configure providers so your data is not used for training, and we can deploy within your own cloud account where required.

Can AI agents work inside Salesforce?

Yes. We can build agents that read and update Salesforce records, including with Salesforce Agentforce where that fits.

Tell us what you are working on

Share your goals and current setup. We will come back with questions, a suggested approach and the next steps.

Contact Raushang4 Technology